City, Manchester Howarth Morris Ltd My client, based in Media City requires a number of Billings Assistants to join their ever expanding and friendly Billings team on a temp to perm basis. This Business Services company is part of a larger Group which has notable successes across the North West. You will report into a highly experienced and down to earth Billing Team Manager who prides themselves on nurturing and developing talent. Duties include:-
– Billing commercial customers across all services within the business adhering to specific timeframes – First line telephony response from customers in relation to all businesses – Action as required all commercial customer enquiries received by telephone, email and letter within SLA’a – Maintain and improve current processes to offer enhanced customer service
– Excellent knowledge of Billings systems and ability to deliver on a right first time basis – Good IT skills including Microsoft Word and Excel – Efficient inter-personal skills and the ability to respnd to verbal and written queries – Excellent customer service skills
You must be able to commit to working on a shift rota basis, including 8-4, 9-5, 10-6 and 12-8, however candidates who just want to work 12-8 will be looked upon favourably.
My client is offering an excellent salary up to £24k + bonus and a first class working environment and benefits package. To be considered for this fantastic opportunity please apply within.