About the role
We are seeking an experienced Service Operations Manager who will be responsible for governing, supporting, and monitoring IT infrastructure services for the PwC Technology and Security Cloud Operations team.
Who we are
PwC Technology focuses on developing world-class technology solutions, services and applications that enable our business to bring to our clients greater value at a lower cost, and to drive a truly technology-enabled experience. The Technology & Security Operations team (TSO) runs and maintains PwC’s technology platforms – providing more value and higher quality, a more tech enabled experience, all at a lower cost — while keeping our firm and client information secure. The TSO Cloud Operations team focuses on delivering and maintaining an always-on, agile, secured Cloud Platforms, enabling rapid provisioning of IT services globally and driving PwC’s Cloud-First strategy with a world-class 24×7 follow-the-sun cloud operations team.
The key responsibilities include
We’re one of the world’s leading professional services organisations. From 158 countries, we help our clients, some of the most successful organisations on the globe, as well as its most dynamic entrepreneurs and thriving private businesses, to create the value they want. We help to measure, protect and enhance the things that matter most to them.
The skills we look for in future employees
All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, ‘The PwC Professional’ and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships.
We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool, as well as those who reflect the diverse nature of our society. And we aim to encourage a culture where people can be themselves and be valued for their strengths. Creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we’re open to flexible working arrangements where appropriate.