Hi! We’re cinch, a fresh kind of service that makes life easier for motorists. We know what drivers want, so we’ve ripped up the rule book to make sure they get it, faff-free!
Our mission– It’s simple, we transform the experience of having a car in your life by removing the faff.
With backing from a FTSE 250 company, this is a very unique opportunity to join a start-up in the early stages of our growth and to join a brand that you’ll be proud to have played a key part in building.
Location– Our marketing and operations departments are based in Surrey whilst our product and tech teams are based in the heart of Manchester; we’re a friendly bunch and always make sure we have time to meet up.
You– So, do you have a faff-free filter? Do you want to work in an energetic team, with open-mindedness and passion? We’re looking for people who are agile, full of ideas and want to challenge the norm.
Here’s what you will be working on:
Reporting to the Customer Operations Director, you will play a key role in shaping and developing Cinch’s customer operations approach and ethos; ensuring that we deliver the best customer experience to our customers. This will include:
Here’s what you’ll need to know/have:
If you come from a customer operations background, enjoy working in diverse cross-functional agile teams and looking for a place that empowers you to have immediate meaningful impact, we would love to hear from you.