To deliver, fit, demonstrate, service and collect equipment in and from service user’s homes, ensuring at all times standards of service expected by the company are met and where possible exceeded. The service covers seven days a week so you will need to be available to undertake out of hours responsibilities on a rota basis approx. one week in 13
·Delivery, installation, repair, service and collection of Community Equipment.
·To deal with service user queries in a prompt, polite and professional manner.
·To Communicate any issues to the admin team or original referrer
·To maintain a high standard of customer care and to have good communication and social skills.
·To maintain client confidentiality at all times
·Use of scanners and mobile phone app to complete work and obtain client/representative signature
·Responsible for the cleanliness of the vehicle both inside and out.
·Educated to general level
·Full UK driving licence
·Experience working as a multi drop driver
·Knowledge of the Greater Manchester area
·Basic mechanical and electrical knowledge
·Experience of face to face customer contact
·Flexible approach to work and environments
·Physically able to lift and carry loads
Health and Safety
The post holder is required to take reasonable care for his/her own health and safety and that of other persons who may be affected by his/her acts or omissions. The post holder is also required to co-operate with supervisory and managerial staff to ensure that all relevant statutory regulations, policies, codes of practise and departmental safety procedures are adhered to, and to attend relevant training programmes.
The prevention and control of infection is an integral part of the role of all Ross Care personnel. Staff members, will contribute to the prevention and control of infection through standard infection control practises and compliance with the Company infection control policy
Ross Care are an equal opportunities employer. Our aim is to ensure that neither applicants nor employees receive less favourable treatment on the grounds of sex, marital status, disability, religion, creed, colour, race, nationality, ethnic origins or social background, or are disadvantaged by conditions or requirements that cannot be shown to be justifiable.