Freight Cler – Ocean Imports – Invoicing Pricing
PRINCIPAL PURPOSE(S) OF THE ROLE:
Reporting to the Department Manager, the Central Administration Team holds
responsibility for the day-to-day costing and billing activities for specific Sea freight
& Air freight accounts. The role involves compliance to both Internal & client specific
SOP’s designed to ensure that agreed service standards and financial compliance are
maintained to the highest level on a consistent basis.
* Working with the Department Manager to ensure accurate & on-time costs, on time invoicing
* Query Resolution – to resolve any queries from both customers & suppliers in a timely & efficient manner
* Query Resolution – to resolve any queries from internal departments (including Transport, AP, AR, HR) in a timely & efficient manner
* Monitoring operational performance of internal departments on an ongoing basis & taking corrective actions to improve performance where possible
Use of Internal Freight Management Systems, Microsoft Packages (Word/Excel/Outlook) & Telephone
On time invoicing of clients in line with quotations & SOP
Maintain UK Sea Import compliance with issuing of FCL Global Profit Share
Daily monitoring & actioning of queries received into UK Seafreight Profit Share Mailbox
Internal & External communication to notify of any changes to key data
Monitoring completion of Freight & associated Cost within agreed time scale
Weekly review of Exception reports to ensure common data issues/errors are identified & resolved
Update status of Remarks in Internal Freight Management Systems
Assist Central Admin Team with administration duties
Cover for other team members during busy/holiday periods
Supporting Management to introduce measures to improve operational efficiency
Prioritising of Work load in accordance of deadlines & SOP
Maintain documentation of internal processes, exceptions & SOP’s
Query Resolution – to resolve any operational queries from both internal & external departments in a timely & efficient manner
Ensure Accurate data entry with adjustments made in a timely manor
Reviewing SOP’s on an ongoing basis to ensure compliance.
Reviewing internal operational procedures on an ongoing basis to ensure compliance.
Time Management – Ability to multi-task, organise and prioritise.
Adhering to all policies outlined in the Employee Handbook
Adhering to all HR and Health and Safety policies
Performance Development Reviews – to participate in the PDR process and to identify specific training needs.
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