Due to Company expansion our client is looking for a handover specialist to provide a high-class level of service to all of our customers who come to collect their new vehicle. Based in our prestigious showroom and often the only person the customer will meet the successful candidate will be smart and professional and strive to make the customers experience as pleasant as possible.
Meet and greet our customers and offer refreshments
Pre-check all vehicles prior to customer arrival
Check all cars are within standard, and everything is present i.e spare key, handbook etc.
Pre-arranging cars in advance of collection
Encourage customer reviews on Facebook
Pre order flowers, wine etc for customer collections
Call customers before arrival to offer suitable products related to their finance agreement
Report back internally on any issues with vehicles
Follow all company procedures
Adhere to the FCA rules and guidelines
To treat your colleagues and the work place with respect
To offer our customers a high level of service and maintain good customer satisfaction and retention
Skills & Experience:
Excellent communication skills with a professional and friendly manner
Very smart and well presented
Ability to work to your own initiative with minimal supervision whilst working in a close-knit team.
Ability to work under pressure in a fast-paced environment.
Self-motivated, driven and passionate about your role
Previous track record of target achievement
Organisation and the ability to manage numerous tasks at one time is vital
30 days annual leave
Priority tickets to the client’s VIP box at Manchester MEN arena
Rapid company expansion providing excellent development and career opportunities
Excellent incentives which include holidays, weekends away and the use of prestige cars
Access to Perk Box – Cinema, Gym discounts, Free mobile phone insurance and many more
Great Staff rates on Car Finance
Friendly and supportive Work Colleges and Management
Regular staff socials
Birthday off after 2 years plus 2% pay rise and £100 Meal voucher