We’re looking for a candidate to fill this position in an exciting company.
Achieve and exceed period, quarterly, annual targets in accordance with all company procedures and codes of conduct.
Implement the necessary action plans to achieve and exceed the targets.
Maximise business opportunities with new customers through the entire company network, the BDMs the Accounts Managers, the I&C team, the IRM team, and the Transfer stations/Treatment sites.
Maximise and improve the retention and contract renewal of the existing customer base through the delivery of excellent customer service and the development of robust customer relationships, working with the Sales Teams to ensure that customers are visited on a regular basis, service levels met and exceed expectation, customer requirements are clearly understood and met, and that all business opportunities are explored.
Monitor and review performance and KPI’s, including sales pipeline, new business generation, margin, profit, Allied Sales on a daily, period and on-going basis.
Visit customers to review the company performance, obtain customer feedback, identify on-going requirements and opportunities and resolve any issues.
Lead, develop, and motivate the team through effective, regular communication, direction, coaching and training, feedback and review, and continuous guidance and support.
Ensure that staff are appropriately trained to a competent level prior to carrying out duties unsupervised, and that on-going training requirements are addressed in a timely fashion.
Actively monitor and manage the business pipeline, forecasting accurately and ensuring that targets are met.
Work proactively with all teams with the specialist division including treatment, CS, Technical, IRM and Transport to ensure a smooth customer journey.
Identify and develop new customer relationships within the Tanker and BIC business.
Develop pricing strategies to deliver sales margin performance.
Develop and maintain strong business relationships with all areas of the business, maintaining effective communication channels and working together to resolve issues and maximise customer service and sales.
Participate in Company business meetings, training and corporate events as necessary.
Any other duties reasonably requested, and which are within the scope, spirit and purpose of the job.
Educated to GCSE level or above in Maths, English and Chemistry.
Previous experience in a Tanker sales environment.
Proven leadership and line management experience.
Knowledge and experience in Tanker or Industrial Cleaning sales.
Experience in service delivery.
Experience of leading a team and change management.
Understanding of Waste legislation desirable.
Knowledge or Chemical compatibilities and Tanker knowledge.
Excellent leadership and people management skills.
Exceptional commercial awareness.
Excellent interpersonal, communication and presentation skills.
Flexibility to travel nationally with the occasional night away from home.