Are you an experienced Life Insurance/ Brokerage Training Manager? Do you love people denvelopment (sales & service) and coaching individuals to achieve their best?
We are now seeking an experienced Training Manager who will be working with a growing Insurance brand based in Berkshire area. It’s imperative that you have full training lifecycle experience within an OutboundContact Centre environment.
This role is offering a basic salary of 40-50k + Benefits
About the Role:
You will design, develop and deliver all frontline operational sales & service training right from induction upwards. You will be reporting directly to the Head of Operations.
We are looking for someone who’s a people champion, fresh new ideas and as much as a passion for customer services as they have!
The Contact Centre aims to optimise the customer experience and deliver high standards of customer satisfaction.
Required Skills and Experience:
Please contact Matt Affron DDI.